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Customer Service Agent

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Providing service and assistance to cooperative members, clarifying products and services, and supporting management in prospecting and negotiation to achieve targets. Key Highlights: 1. Direct and telephone support to cooperative members 2. Supporting management in prospecting and negotiation 3. Promoting social inclusion and valuing diversity **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 5:00 PM, with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT Provide direct or telephone service to cooperative members, assisting them with branch-related processes (e.g., clarifying their products and services, account details, cash services, updating registration information, using ATMs, etc.), as well as offering and clarifying doubts regarding the Institution’s products and services; additionally, provide support to management in prospecting new cooperative members and negotiating products and services, aiming to contribute to overall results and achievement of established targets. **Location:** Brasnorte/MT Branch **Address: Rua Campo Grande, No. 470 \- Centro \- ZIP Code: 78\.350\-000 \- Brasnorte/MT** **Requirements:** * Currently pursuing a bachelor’s degree in Administration, Accounting, Economics, or related fields * Knowledge of financial markets and financial institutions, cooperatives * Basic understanding of financial products and services *ANBIMA certification is a plus!* ***We promote social inclusion and value diversity; therefore, all our positions are open to Persons with Disabilities (PWD).*** **Benefits:** ANBIMA CPA 10/20 Certification Support, Childcare Assistance, Therapy Assistance, Corporate Mobile Phone, Birthday Day Off (one paid day off), Gympass (Wellhub), Health Insurance, Dental Insurance, Private Pension Plan, PRR \- Recognition and Reward Program, Life Insurance, Meal Voucher, Food Voucher, Transportation Voucher

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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