Description
**School Commercial Analyst**
***We are looking for a communicative, organized professional with a commercial profile to manage relationships with families, acquire new students, and monitor enrollment processes.***
**Job responsibilities:** Provide in-person, telephone, and online support to parents and guardians; Present the institution’s infrastructure, methodology, and distinguishing features; Conduct guided tours and commercial outreach; Acquire new students; Monitor leads and the enrollment process; Enter and update customer information in the system/CRM; Follow up with interested families; Support enrollment and re-enrollment campaigns; Prepare commercial proposals and conduct negotiations when necessary; Track commercial goals and KPIs; Support marketing initiatives, events, and institutional campaigns; Maintain family relationships to ensure retention and loyalty; Prepare commercial reports and administrative records; Assist reception and administrative departments as needed; Guarantee excellence in service and family experience throughout the entire commercial journey
**Requirements:** Currently pursuing or holding a bachelor’s degree; Experience in customer service and sales; Strong communication skills; Proficiency in computer applications.
**Preferred qualifications:** Experience in the education sector; Familiarity with goal-setting and CRM systems.
***Working hours:*** *44 hours per week.*
Colégio Isaac Newton upholds core values of ETHICS, LOYALTY, AND HONESTY!
Employment type: Full-time, permanent CLT contract
Compensation: R$2\.822,00 per month
Education:
* Completed high school (Mandatory)
Experience:
* Graphic arts (Preferred)
Work location: On-site