ADMINISTRATIVE SERVICES ANALYST

Description

Job Summary: Assist in planning and controlling processes, provide support to the Services Supervisor, and guide the Technical Team to ensure healthy workflow of activities. Key Highlights: 1. Technical team support and guidance 2. Customer and results orientation 3. Proactivity and agility **Job Description:** ---------------------- Provide assistance in planning and controlling departmental processes, support the Services Supervisor, and guide and monitor the Technical Team to ensure healthy workflow of departmental activities, contributing to improved performance and achievement of team goals. Follow and implement company policies in all processes. **Essential Requirements:** ------------------------------ Completed high school education and/or currently pursuing a university degree in Business Administration or related fields Administrative work experience; preference given to candidates with post-sales experience in agricultural machinery dealerships Computer skills (Microsoft Office \- Word/Excel) ERP system knowledge (preferred \- TOTVS Protheus) Customer service and support in directing the services team Knowledge of Service Orders and Quotations Knowledge and application of the 5S methodology Customer and results orientation Communication skills Interpersonal relationships and teamwork Proactivity and agility Logical and mathematical reasoning **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Health insurance, dental insurance, Gympass, life/accident insurance; private pension plan; birthday day-off; tuition assistance; career and position plan. **Work Location:** ---------------------- GRUPO PAMPA \- PAMPA AGRICULTURAL SOLUTIONS. CAMPO NOVO **Working Hours:** ------------------------ Monday to Friday: 7:00 \- 11:00 / 13:00 \- 17:00; Saturday: 7:00 \- 11:00