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Job Summary: As an External Sales Representative, you will conduct prospecting, sell services and products, manage customer portfolios, handle after-sales activities, and work on customer retention and recovery. Key Highlights: 1. Prospecting and selling services and products 2. Managing customer portfolios and after-sales 3. Customer retention and recovery We are more than a machine — we are people who transform and create infinite possibilities. We work to simplify and empower businesses for everyone, offering intelligent financial solutions. Here, we invest in technology, promote development, and foster innovation to create new possible paths and generate positive global impact. At Cielo, we work with autonomy to write our own journey, freedom to be who we truly are, and the opportunity to make things happen. We are a team that dreams collectively, delivering a complete experience while focusing on the physical and mental well-being of our 6,000+ employees and their families. We believe in inclusion and embracing all individuals, honoring their uniqueness and diverse life experiences. Ready to pursue your dreams with us!? Together with you, in infinite possibilities. \#VemPraCima \#VemPraCielo **As an External Sales Representative, you will:** Conduct daily visits within your assigned territory to prospect new customers (PAP) Meet daily targets for prospecting, service sales, and product sales Manage a retail-profile customer portfolio Visit customers regularly Perform after-sales activities and periodic visits (delight and monetize) Build commercial networks and execute retention initiatives (deeply understand your operating region, opinion leaders, local influencers, and remain attentive to opportunities) Work on customer recovery and protection to improve portfolio profitability (maintain customers fully on CIELO and recover customers currently using CIELO only as a backup) Participate in training sessions and stay continuously updated on our products, processes, and services (demonstrate proactive leadership and self-leadership) **To apply for this position, you must:** Commercial experience is desirable Knowledge of the card/acquiring market is a plus A university degree is not mandatory but is considered advantageous Basic knowledge of Excel and PowerPoint is desirable **Benefits:** Medical and dental assistance; Annual Variable Compensation (PPR); Meal and food allowance; Remote Work Assistance; Life insurance; Home and auto insurance; Family funeral assistance; Private pension plan; Mobility allowance; Access to specialist support channels (nutrition, psychology, gynecology, etc.); Vaccination campaign; Access to various courses on our Educa learning platform; Wellhub; Healthy Pregnancy Program; Extended maternity and paternity leave; Childcare allowance. **Minimum Education Requirement:** High School Diploma (Secondary Education)
