Description
Job Summary:
An operations professional who handles requests, performs demand triaging, monitors routines, and supports testing, with a focus on results and an analytical mindset.
Key Highlights:
1. Experience with operational routines and multidisciplinary areas
2. Proficiency with Microsoft Office Suite, especially Excel
3. Analytical, focused, and results-oriented profile
**Requirements:**
Completed high school education;
Prior experience with operational routines and interactions across multidisciplinary areas;
Proficiency with Microsoft Office Suite (especially Excel);
Analytical, focused, and results-oriented profile.
**Responsibilities:**
Respond to immediate requests from commercial, customer, and operations teams;
Perform triaging and classification of demands for analysts;
Log incidents, track tickets, and maintain up-to-date status;
Execute low-complexity operational adjustments (registrations, authorizations, simple updates);
Monitor daily critical routines and identify failures;
Support testing in staging and production environments;
Document processes and maintain an updated knowledge base.
Employment Type: Full-time, Direct Hire (CLT)
Compensation: R$2\.300,00 \- R$2\.800,00 per month