Collections Supervisor

Description

Job Summary: A professional responsible for managing order flow, collections follow-up, reporting, and Serasa administration, with a focus on people management and problem resolution. Key Highlights: 1. Order flow management and collections follow-up 2. Serasa administration and large retail network management 3. Analytical ability, problem-solving skills, and people management EXECUTE ORDER FLOW (ANALYSIS, CANCELLATIONS, AND RELEASES) AND TRACK ORDER PROGRESS; MONITOR AND RECONCILE COLLECTIONS VS. CASH INTEGRATION; PREPARE REPORTS FOR BALANCE SHEET PURPOSES; MANAGE COLLECTIONS, LARGE RETAIL NETWORKS, AND MARKETPLACES; ADMINISTER SERASA (MONITOR FRANCHISES AND IMPLEMENT SYSTEM UPDATES); MANAGE AND SUPERVISE INTERNAL AND EXTERNAL COLLECTORS (ROUTING, COMMISSIONS, AND EFFICIENCY). ANALYTICAL ABILITY AND DECISION-MAKING SKILLS, CONFLICT MANAGEMENT, PEOPLE MANAGEMENT, DETERMINATION AND RESILIENCE, EMOTIONAL BALANCE, CLEAR, EFFECTIVE AND EMPATHETIC COMMUNICATION, INNOVATION, LEARNING, PROBLEM-SOLVING, AND TIME MANAGEMENT. Minimum Education: Elementary School (1st level) Desired Education: , Elementary School (1st level) * Parking * Food Allowance * Dental Care * Medical Assistance / Group Medicine * Transportation Allowance