Administrative Assistant - Palmas

Description

Job Summary: Be responsible for in-person and telephone customer service, handling tasks from lot acquisition to full payment settlement, within a collaborative and challenging environment. Key Highlights: 1. Collaborative work environment 2. Professional development 3. Positive impact #### **About Us:** Nova Bairros Planejados is part of Grupo SFA, a group present across multiple Brazilian states and operating in diverse business areas. Nova Bairros is a company specialized in the development and commercialization of planned neighborhoods, offering affordable, high-quality solutions for those pursuing their dream of owning a residential lot. Our mission is to delight customers by developing sustainable, high-quality planned neighborhoods that generate value and promote social well-being. With a focus on sustainable growth and innovation in the real estate sector, our vision is to become Brazil's leading urban developer—setting the benchmark for planned neighborhoods with emphasis on people, quality, and profitability. Nova operates responsibly, valuing relationships with customers, partners, and employees. Here, we believe in the power of urban transformation to build better, more connected communities. Our core values are honesty, humility, simplicity, transparency, commitment, and respect for customers. #### **What It’s Like to Work Here:** Here, you’ll find a work environment where collaboration, professional development, and positive impact are fundamental. If you seek a challenging and rewarding career, join our team and help\-us build a brilliant future together. Join our team. **Join Us!** #### **Daily Responsibilities:** * Responsible for in-person and telephone customer service; execute tasks ranging from lot acquisition to full payment settlement: collections, negotiations, issuing invoices, updating installment records, sending payment receipts, monthly customer lists for credit reporting, phone number lists for SMS collection messages, and collection email dispatches. #### **Required Qualifications:** * Completed High School education. * Proficiency in Microsoft Office Suite. * Prior experience in administrative roles. Working Hours: Monday to Friday \- 08:00 AM to 06:00 PM; Saturday \- 08:00 AM to 12:00 PM. Salary: R$ 1\.562,00 Benefits: Meal Allowance, Transportation Allowance or Fuel Allowance, Birthday Bonus and Attendance Bonus, Health and Dental Insurance (post-probation), Partnership with Open English, and Wedding Gift.