External Business Manager

Description

Job Summary: As an External Sales Representative, you will prospect and manage a Retail client portfolio, conduct after-sales service, establish commercial networking, and engage in customer recovery while staying up-to-date. Key Highlights: 1. Prospect and manage Retail clients 2. Conduct after-sales service and customer retention 3. Establish commercial networking and engage in customer recovery We are more than just a machine—we are people who transform and create infinite possibilities. We work to simplify and accelerate businesses for everyone by offering intelligent financial solutions. Here, we invest in technology, promote development, and foster innovation to create new possible paths and generate positive global impact. At Cielo, we work with autonomy to write our own journey, freedom to be who we truly are, and the opportunity to make things happen. We are a team that dreams collectively, delivering a comprehensive experience while focusing on the physical and mental well-being of our 6,000+ employees and their families. We believe in inclusion and embracing all individuals—with their uniqueness and diverse life experiences. Ready to achieve your dreams with us!? Together with you, toward infinite possibilities. \#JoinUs \#JoinCielo **As an External Sales Representative, you will:** Conduct daily visits within your assigned territory to prospect new clients (PAP) Meet daily targets for prospecting, service sales, and product sales Manage a Retail client portfolio Visit clients regularly Perform after-sales service and periodic visits (delight and monetize) Establish commercial networking and retention initiatives (deeply understand your operating region, opinion leaders, local influencers, and remain alert to opportunities) Engage in customer recovery and protection to enhance portfolio profitability (maintain clients as 100% CIELO and recover clients currently using CIELO only as a backup) Participate in training programs and stay continuously updated on our products, processes, and services (demonstrate proactive leadership and self-leadership) **To apply for this position, you must:** Commercial experience is desirable Knowledge of the card/acquiring market is a plus Completed or ongoing undergraduate degree Intermediate Excel proficiency is desirable Valid Class B driver’s license and personal vehicle **Benefits:** Medical and Dental Assistance; Annual Variable Compensation (PPR); Meal and Food Allowance; Work Allowance; Life Insurance; Home and Auto Insurance; Family Funeral Assistance; Private Pension Plan; Access to specialist support channels (nutrition, psychology, gynecology, etc.); Vaccination Campaign; Access to various courses on our Educa learning platform; Wellhub; Healthy Pregnancy Program; Extended Maternity and Paternity Leave; Childcare Allowance. **Minimum Education Requirement:** High School Diploma (Secondary Education)