Job Summary: We are seeking a dynamic and proactive professional to handle customer service and vehicle negotiations, with a focus on sales and customer satisfaction. Key Highlights: 1. Customer service and prospecting for vehicle sales 2. Negotiation of prices, terms, and accessory packages 3. Post-sale follow-up and customer retention #### **About the position:** If you are a professional with clear and assertive communication skills, emotional intelligence in sales, organizational ability, flexibility, adaptability, attention to detail, and strong interpersonal relationship skills, you will be an excellent fit for this role! We seek a dynamic professional focused on customer service and skilled in negotiation to convert sales opportunities and increase customer satisfaction. #### **Main responsibilities:** * Greet and assist customers at the dealership or via digital channels, understanding their needs and guiding them through available vehicle options. * Demonstrate vehicles, highlighting their features, technical specifications, functionalities, and benefits, and conduct test drives for customers. * Negotiate prices, payment terms, financing rates, and accessory and service packages, aiming to meet both customer expectations and dealership goals. * Finalize sales by completing all required documentation (contracts, registration forms, financing documents) and overseeing the process until vehicle delivery to the customer. * Maintain contact with customers after the sale, performing post-sale follow-up and fostering loyalty for future transactions. * Proactively prospect new customers using social media, events, automotive fairs, and external contacts to expand the dealership’s customer base. * Achieve established sales targets, reporting negotiations/results to management and adjusting strategies as needed. * Stay up-to-date on vehicle models, technological innovations, and market trends by participating in training sessions provided by the company and the manufacturer. #### **Requirements:** * Completed high school education or a university degree in Business Administration, Marketing, or related fields. * CNH: National Driver’s License (Category B). * Excellent communication, persuasion, negotiation, and customer-oriented skills. * Proactive profile, results-driven, and focused on exceeding sales targets. #### **Benefits:** [Include benefits offered by the operation]