Front Desk Agent / Night Auditor

Description

Job Summary: Provide courteous and efficient service to guests, performing check-in/check-out procedures, assisting with their needs, valeting vehicles, and handling administrative tasks at the front desk. Key Highlights: 1. Previous experience in customer service, preferably in the hospitality industry 2. Proactivity, courtesy, and teamwork 3. Providing excellent guest service and vehicle valet **JOB: FRONT DESK AGENT \- 11 PM to 7 AM \- 6 DAYS ON, 1 DAY OFF SCHEDULE** * Greet and assist guests courteously and efficiently, ensuring excellence in hospitality service * Perform guest check-in and check-out * Assist guests with their needs and requests during their stay * Valet guests' vehicles in the hotel parking lot * Perform front desk duties, including telephone reception and document organization, as well as issuing invoices **Required Qualifications:** * Completed high school education * Prior customer service experience, preferably in the hospitality sector * Proactivity, courtesy, and ability to work effectively in a team **Additional Information:** * Work schedule: 6 days on, 1 day off \- (**11 PM to 7 AM**) * Bonuses and internal commissions available after the probation period Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Benefits: * Medical assistance * Dental assistance * Fuel allowance * Free parking * On-site meals * Meal allowance * Transportation allowance Selection Question(s): * Do you hold a Class B driver's license? Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$2\.022,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Free parking * Meal allowance * Transportation allowance Work Location: On-site