Apprentice

Description

Job Summary: We are seeking innovative and committed individuals to support document organization, customer service, office supply management, and administrative routines, contributing to the growth of an edtech company. Key Highlights: 1. Support in organizing documents and files (physical and digital) 2. Customer service (phone, online, and in-person) and routing of requests 3. Participation in administrative routines and departmental projects **We seek innovative, committed, curious individuals who are passionate about people and education to join our team**. Apply now and learn more about our team. **Responsibilities and Duties** * Support the organization of physical and digital documents and files, keeping everything orderly on a daily basis; * Provide customer service (phone, online, and in-person), route requests, and offer initial guidance; * Assist in managing office supplies, monitoring inventory levels, organizing items, and restocking as needed; * Help prepare and update spreadsheets, reports, and other documents; * Participate in administrative routines and departmental projects, following activities and learning through hands-on experience. **Requirements and Qualifications** * Be aged between 14 and 24 years; * Have completed high school or currently be enrolled in high school, technical school, or university; * Be available for daily activities from Monday to Friday; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); * Strong verbal and written communication skills; * Proactivity and willingness to learn; * Reside in Curitiba/PR or surrounding areas. **Additional Information** **Hybrid Work Model:** 4 days fully remote and 1 day in-person for course attendance **Working Hours:** Monday to Friday **What Benefits You’ll Find at Fluency:** CAJU Meal Voucher; Culture Voucher; Sulamérica Health Insurance; AMIL Dental Insurance; Transportation Voucher; A relaxed work environment with strong team spirit and talented colleagues; An environment that values continuous development through Personal Development Plans (PDP), 1:1 meetings, and feedback; Opportunity to participate in Internal Mentorship Programs and Beta Test Groups for Fluency products. Baby Gift: gift for newborns; No dress code: wear whatever makes you feel comfortable. **You’re about to meet one of Latin America’s largest edtech companies.** **Fluency** is an edtech founded and headquartered in Curitiba, but unbounded by geography. **We hire people we’d love to work with and live alongside**, whether in this or another continent. Today, beyond language courses, we also offer professional training programs across multiple fields. With our exclusive methodology, **we challenge traditional education**, making learning easy, enjoyable, and delivering an **experience focused on excellence**. Currently, **we impact the lives of over 400,000 people worldwide**, and we have no intention of stopping here. We are continuously growing: we believe in constant improvement and development. **We dream big**, and thus create new opportunities every day to transform the lives of our students. Fluency is built on **purpose**, disruption, and exceptional talent. Innovation, commitment, curiosity, and passion are essential traits for anyone wishing to join our team! **Join us and together let’s change thousands of lives through education. Come be Fluency!**