Job Summary: The Customer Service Representative is responsible for providing customer service, delivering information, clarifying doubts, and resolving issues with effective communication and empathy. Key Highlights: 1. Providing customer service by delivering information and resolving issues 2. Possessing communication skills, proactivity, and empathy 3. Handling various customer service situations The Customer Service Representative role involves providing customer service, delivering information, clarifying doubts, and resolving issues. Candidates must possess strong communication skills, be proactive, and demonstrate empathy to handle diverse situations. High school diploma or equivalent required; Minimum age: 18 years; Strong communication skills. **Working hours:** 44 hours per week (8 hours daily) Monday to Thursday: 8:00 AM to 6:00 PM \- 1-hour lunch break Friday: 8:00 AM to 5:00 PM \- 1-hour lunch break Saturdays: Occasional training sessions or on-duty shifts (8:00 AM to 12:00 PM) **Compensation:** R$2,080 \+ Transportation Voucher Meal voucher (R$500.94\) Dental assistance Childcare allowance (R$256.51\) Attendance bonus (up to R$200.00\) SESC partnership Payment: R$2\.080,00 per month Benefits: * Dental assistance * Meal voucher * Transportation voucher Selection Question(s): * Please provide a brief summary of your experience in public-facing customer service. Education: * High school diploma or equivalent (Mandatory) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
