Logistics Assistant | Transportation

Description

Job Summary: Support return collection scheduling, track requests, conduct follow-ups, engage with carriers, and contribute to continuous process improvement. Key Highlights: 1. Support collection scheduling and track requests. 2. Conduct follow-ups and engage with carriers. 3. Keep cards updated and contribute to process improvement. **Built by people who transform education** **All Arco positions are open to People with Disabilities.****Day-to-day responsibilities:** * Support return collection scheduling with carriers; * Track internal departments' collection requests; * Perform follow-up on requests to ensure adherence to collection and delivery deadlines; * Engage with carriers for alignment, adjustments, and incident resolution; * Update and maintain process cards in Pipefy, ensuring accurate and organized information; * Support daily operations of the transportation – returns team; * Contribute to continuous improvement of departmental processes. **Requirements to join our process:** * Completed high school education; * Proficiency with ERP systems and process management tools; * Proficiency with control databases, data organization, filters, and low-complexity analysis; * Strong communication skills to interact with internal departments and external partners; * Organized, agile, detail-oriented, and skilled at deadline management. **Preferred Qualifications:** * Technical or undergraduate degree in Logistics, Administration, or related fields is desirable; * Prior experience in logistics, transportation, or returns; * Experience with Pipefy, ERPs, or logistics management systems; * Experience monitoring KPIs or operational SLAs. **What you’ll find at Arco, beyond incredible people:** \+ Meal allowance and/or food allowance \+ Health and dental insurance \+ Transportation allowance \+ Extended maternity and paternity leave \+ Childcare allowance \+ Health support: partnerships with Wellhub and Zenklub \+ Education incentives \+ Airfare discounts \+ Pet health insurance partnership \+ Access to Arco educational materials for employees' children \+ Partnerships for MBA and postgraduate programs **\#MoreDiversity** We believe that in a diverse and inclusive environment, our **people will be happier, more engaged**, and have **greater opportunities to reach their full potential**. Therefore, at Arco, we respect and value equal rights, recognize individual uniqueness, and believe that **all** people can contribute to our purpose. **\#JoinArco