Senior Delinquency Analyst

Description

Job Summary: Our Delinquency team is looking for enthusiastic and committed professionals to analyze contractual documents from real estate agencies and tenants, resolving issues quickly. Key Highlights: 1. Collaboration with real estate agencies and tenants 2. Analysis of delinquencies and lease agreements 3. Support and guidance to real estate agencies via the platform How the **Delinquency** team builds Loft: The Delinquency team’s mission is to partner with real estate agencies and tenants by analyzing contractual documents. We seek individuals who value enthusiasm, commitment, and determination in delivering results—and who can rapidly identify and resolve issues without compromising the core principles and fundamentals of the area. **Challenges you’ll face:** * Analyze delinquency reports received from real estate agencies; * Review and verify lease agreements, signatures, entry and exit inspections, value calculations, and fees; * Provide secure and courteous support, clarification, and responses to real estate agencies via the platform—including guidance on payments, deadlines, and reasons for non-reimbursement under Loft Rent Guarantee terms; * Proactively reach out to real estate agencies when necessary. **What you need to unlock this opportunity:** * Completed or ongoing undergraduate degree; * Intermediate Excel skills; * Proactive attitude and ability to learn quickly; * Adaptability and problem-solving skills; * Strong communication, writing, and organizational skills; * Experience in document analysis is a plus. **Additional Information** Caju \- Greater flexibility to use your benefits (Meal, Food, Mobility, Health, Home Office, Culture, and Education); Health Insurance \- Sulamerica; Life Insurance \- Prudential; ️Gympass \- Access to gyms across Brazil; Parental Leave \- For parents; Guapeco \- Pet Health Plan with discount; ️Work \- Monday to Friday, 8:12 AM to 6:00 PM.