Junior Resident Technician

Description

Job Summary: As a Junior Resident Technician, you will serve as the on-site technical support point for the client, ensuring functionality and agility within a stable company featuring a collaborative team and growth opportunities. Key Highlights: 1. Work closely with customers and learn every day as a local reference. 2. Perform diagnostics, maintenance, and configuration of equipment. 3. Support users with systems and escalate complex incidents. Do you enjoy solving problems hands-on, working closely with customers, and learning every day? As a **Junior Resident Technician**, you will be the on-site technical support point for the client, ensuring everything operates smoothly and efficiently. You will work at a stable technology/services company with a collaborative team, structured processes, and real opportunities for professional development. Here, you won’t just be another technician—you’ll be the local reference, backed by an experienced team. * Respond to on-site and remote technical support requests. * Perform diagnostics, maintenance, and configuration of equipment. * Log support activities in the system and update ticket statuses. * Assist users with system usage and IT resources. * Conduct preventive routines and daily checklists. * Collaborate with internal teams to escalate complex incidents. * Maintain organization of the environment and equipment under your responsibility. Requirements: **Mandatory Requirements:** * Completed High School education. * Strong communication skills for end-user support. * Availability to work on-site as a resident at the client’s location. Benefits ‍ Career Development Plan; Meal or Food Allowance; Transportation Allowance; Dental Plan; ‍ ️ Health Insurance; Life Insurance; Alelo Multi-Benefit Card; Study and Language Scholarships; Annual Profit-Sharing Program; Birthday Day Off; ‍ Gift upon pregnancy confirmation; Extended Maternity Leave; ‍ ️ Free psychological counseling and online meditation; Pet Health Insurance for all pet types; ️ Gympass. And many more benefits!