Description
Schedule: 12x36 – 7:00 AM to 7:00 PM – 4 daytime shifts
Job Description:
* Answer patient, family member, and caregiver calls, providing empathetic support and recording requests;
* Identify needs and apply the company's Clinical Protocol, performing triage and classification;
* Activate pre-hospital care (APH) or clinical support teams in case of complications;
* Monitor patients exhibiting warning signs and guide actions per protocol.
Requirements:
* Completed undergraduate degree in health sciences and prior experience in pre-hospital care (APH);
* Patient interaction and management of critical situations;
* Intermediate Office software proficiency, strong interpersonal skills, agility, and commitment.
Employment Type: Permanent CLT
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Food allowance
* Transportation allowance
Experience:
* Pre-hospital care experience? (Mandatory)
Work Location: On-site