Job Summary: A professional responsible for customer service, cashier operations, and environmental organization, ensuring service quality, operational standards, and sanitary regulations. Key Responsibilities: 1. Customer service and order registration 2. Cashier operations and financial reporting 3. Organization and sanitation of the environment Perform customer service, cashier operations, and environmental organization tasks in the service area, ensuring service quality, compliance with company operational standards, and adherence to internal and sanitary regulations. **Customer Service** * Greet and guide customers. * Register orders in the system. * Serve products according to established standards. * Clarify questions regarding the menu and operating hours. * Provide in-person and telephone/delivery service. * Collect feedback when requested. **Cashier Operations** * Perform cash register opening and closing procedures. * Record sales in the system. * Receive payments (cash, credit/debit cards, apps). * Verify change amounts. * Issue receipts when necessary. * Complete reports and submit financial accountability to the manager. **Organization and Sanitation** * Maintain cleanliness and order in the buffet area, dining room, and cashier station. * Restock products, utensils, and supplies. * Measure and record food temperatures. * Monitor and control waste. * Label sauces and supplies according to standards. * Perform end-of-shift cleaning. **Operational Support** * Assist the buffet, dining room, and cashier as required by operational needs. * Monitor beverage station supplies. * Support order dispatch and communication with the kitchen. * Comply with food safety regulations and good hygiene practices.
João Silva
Indeed · HR
João Silva
Indeed · HR
