Customer Relationship Assistant

Description

Job Summary: We are seeking a committed professional to work on constant communication, contract management, customer retention, and issue resolution at Vanto Bank. Key Highlights: 1. Opportunity for constant professional growth and a solid career. 2. Innovative, collaborative environment full of opportunities. 3. Values talents who seek growth and learning. If you are a committed, responsible person looking for constant professional growth, this is your place. At **Vanto Bank, a bank belonging to the Cia G3 group**, we value talents who want to grow, learn, and build a solid career in an innovative, collaborative, and opportunity-rich environment. **Location:** Batel, Curitiba\-PR. **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM. **Employment Type:** CLT/On-site. **Responsibilities:** * Maintain constant communication to understand customers' needs and expectations. * Manage contract renewals and retention. * Work to prevent cancellations (churn). * Identify upsell/cross\-sell opportunities and promote additional solutions. * Resolve issues and manage crises, providing agile and effective support. **Requirements:** * Completed high school education. * Strong verbal and written communication skills. * Experience in customer service/post\-sales support. * Prior experience in the financial sector is a plus. **Benefits:** * Transportation allowance. * Performance bonus. * Corporate University. * Health and dental plan subsidy. * Life insurance. * Career development plan. **Join us and grow with a bank that believes in your potential** Minimum Education Level: High School (Secondary Education) * Transportation allowance * Medical assistance * Dental assistance * Corporate university * Career development plan * Life insurance