Description
Job Summary:
We are seeking a Senior Process Analyst to analyze, map, and optimize organizational processes, contributing to operational efficiency and continuous improvement.
Key Highlights:
1. Moderate autonomy to propose and implement process improvements
2. Act as a technical reference and support process governance
3. Map end-to-end processes using BPMN and BPM methodologies
We are looking for a Senior Process Analyst to perform analysis, mapping, and optimization of organizational processes. The professional will have moderate autonomy to propose and implement improvements, contributing to operational efficiency, standardization, and continuous improvement of workflows.
They will also be responsible for supporting process governance and acting as a technical reference for more junior staff.
Responsibilities
Analyze existing processes, identifying bottlenecks, risks, and improvement opportunities
Map end-to-end processes using BPMN and BPM methodologies
Conduct interviews and workshops with business areas
Develop and review flowcharts, procedures, and work instructions
Propose and support the implementation of process improvements
Ensure updates to the process repository and document governance
Provide technical support to junior analysts
Prepare reports, presentations, and process metrics
**Minimum Education:** Bachelor's Degree