TOYAMA | Commercial Assistant

Description

Job Summary: JCE SA Brazil is seeking a Commercial Assistant to serve domestic customers and support commercial department routines at Toyama, handling order workflows and interfacing with other departments. Key Highlights: 1. Support customer service for the portfolio with agility and quality. 2. Provide support in order receipt and entry. 3. Contribute to organizing administrative routines within the department. **JCE SA Brazil** is part of the Swedish JCE Group, with over 30 years of proven dedication, innovation, and excellence. We believe in the power of collaboration, respect, and building a more humane, sustainable, and enduring future. We are the union of brands and people who share the same values, goals, and purposes. Here, every idea matters, every talent contributes, and every achievement results from collective effort. The JCE SA Group is a Swedish multinational operating across multiple sectors of the global economy. We are looking for a professional for the position of **Commercial Assistant**, focused on serving domestic customers and supporting commercial department routines. Join Toyama’s Commercial Team! **Responsibilities and Duties** * Support customer service for the portfolio, ensuring agility and quality in addressing requests; * Provide support in order receipt and entry into customer systems and portals; * Monitor order workflows, supporting all stages up to after-sales; * Provide proactive and reactive customer service via e-mail, phone, and WhatsApp; * Assist in interfacing with Logistics, Tax, and Product Engineering departments; * Support technical assistance and returns processes, when required; * Contribute to organizing information and administrative routines within the Commercial Department. **Requirements and Qualifications** * Completed high school education and/or currently pursuing a university degree in Business Administration, Marketing, Commercial Management, or related fields; * Prior experience in customer service or administrative/commercial routines; * Basic to intermediate Excel knowledge; * Strong verbal and written communication skills; * Organized, proactive profile with eagerness to learn; * Strong interpersonal skills and ability to work effectively in teams. **Additional Information** * Medical Insurance; * Dental Insurance; * On-site Cafeteria; * Group Life Insurance; * Welhub (Gympass); * AVUS (Medication Discount); * Star Bem (Health Platform); * Profit Sharing Plan (PPR). **JCE SA Brazil** is part of the Swedish JCE Group and brings together companies and brands recognized in the market for quality, innovation, and commitment to customers. With over 30 years of operation in Brazil, we have built a solid trajectory based on excellence, collaboration, and continuous development. Our group comprises businesses operating across different segments, including **Nordtech**, **Toyama**, and **Aquabrazil**, as well as the e-commerce channel **Houp**. Together, these companies deliver to the market products and solutions distinguished by technology, performance, and reliability. More than products and brands, we are driven by people. We believe great results are achieved through engaged, collaborative, and passionate teams. We value a work environment grounded in respect, integrity, and continuous development—where each professional has space to grow, contribute, and make a difference. This spirit of collaboration reflects our daily belief: **Together, We Are One**. If you seek challenges, continuous learning, and wish to join a company that values talent and builds the future with innovation and purpose, JCE SA Brazil is the place for you. Grow with us and help shape the future alongside our team.