Administrative Assistant

Description

Job Summary: Instituto Gourmet is seeking an Administrative Assistant to work as a receptionist and provide administrative process support, focusing on relationship management and secretarial organization at the school. Key Highlights: 1. Customer and student reception and service 2. Administrative process support and secretarial organization 3. Teamwork opportunity with a focus on relationship building The **Instituto Gourmet** is Brazil's largest Gastronomy school, with over 160 campuses. We transform our students' lives—personally, professionally, and financially—through gastronomy. Join our team and help transform lives! **Administrative Assistant:** Receptionist and responsible for administrative processes, supporting the Administrative Manager in relationship and organizational functions. **Relationship Management:** \* Greet and assist visitors arriving at the franchise; \* Handle telephone inquiries; \* Provide customer service; \* Enter student history into the system; \* Review student history prior to any contact; \* Print customer satisfaction surveys; \* Assist the Administrative Manager; **Organization:** Contact accounting as needed; Operate credit card machines to complete payments; Update the system (classes, pricing, attendance, transfers, etc.); Manage accounts receivable delinquency; Issue contracts; Assist the Administrative Manager with payroll closing for the franchise; Receive and verify incoming merchandise; Open or close the unit upon request. We seek candidates skilled in administrative tasks, with strong interpersonal communication and teamwork abilities, and who have completed high school—or are beginning their first undergraduate degree. **Job Profile:** Alignment with administrative tasks; Interest in procedural work; Secretarial experience; Student and instructor support; Proficiency in Microsoft Office (Excel and Word); Experience in collections and uniform sales. Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$1\.650,00 \- R$2\.100,00 per month Benefits: * Dental insurance * Meal allowance * Transportation allowance Education: * Completed elementary education (Mandatory) Experience: * Microsoft Excel (Preferred) * Administration (Preferred) * Customer service (Preferred) Work Location: On-site