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Junior Technical Support Analyst

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

**Autoconf** is a **technology** company that delivers independent management, increased sales, and greater profitability through a comprehensive management system specifically designed for the used car industry, enabling dealerships to be structured based on accurate, process-driven methodologies. **Your support team routine:** * Respond to our customers and resolve their issues (via e\-mail and chat); * Understand each customer's needs and demonstrate how they can achieve greater success with our system; * Classify and distribute more complex technical support requests; * Ensure high-quality service within the estimated response and resolution timeframes; **Preferred qualifications:** * Strong writing skills, given daily interaction with our customers; * Experience handling customer communications; * Effective time and schedule management; * Genuine interest in the technology field and alignment with its values; * Multitasking ability and quick learning capacity. **Look here — there’s plenty of great benefits!** * Meal and food allowance via Caju card * Transportation allowance or fuel cost assistance via Caju card * Health insurance plan with co-payment (extendable to dependents) * Dental insurance plan * Gym membership plan via TotalPass * University partnership programs for undergraduate or postgraduate studies * English language school partnerships * Employment type: CLT * Working hours: Monday to Friday, 9:00 AM to 6:00 PM **So, are you ready to join our team?**

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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