Job Summary: Professional responsible for onboarding, system configuration, user training, technical and consultative support, portfolio management, and upsell identification. Key Highlights: 1. Responsible for end-to-end customer onboarding and implementation 2. Conduct training sessions and oversee solution go-live 3. Manage customer portfolio while maintaining active relationships The company is seeking a Customer Success Relationship Analyst in Colombo. Digital Hunters is a company specialized in digital marketing and online solutions. We offer services that help businesses grow and stand out in the digital environment. **Responsibilities:** Perform end-to-end onboarding and implementation for company clients. Configure and parameterize systems according to specified requirements. Conduct user training and oversee solution go-live. Provide ongoing technical and consultative support throughout the usage lifecycle. Deliver presentations and identify upsell opportunities within the portfolio. Monitor solution usage, proposing improvements and optimization insights. Manage customer portfolio while maintaining active and recurring relationships. Bachelor's degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract type: Hybrid — Hybrid work model. * Candidates from Almirante Tamandaré, Rio Branco do Sul, Itaperuçu, or Curitiba are also eligible for this position. * Duration: Full-time * Working hours: Monday to Friday, from 09:00 to 18:00.
João Silva
Indeed · HR
João Silva
Indeed · HR
