Administrative Assistant

Description

Job Summary: Avalyst is seeking a professional to support the Collections Coordinator in administrative and operational routines, maintain systems and spreadsheets up to date, assist in issuing invoices and agreements, and ensure document organization and customer service. Key Highlights: 1. Support administrative and operational collections routines. 2. Maintain collections systems and spreadsheets updated and organized. 3. Handle customer communication channels. At Avalyst, we believe that working with purpose changes everything. ? What drives us is making a difference in people's lives by simplifying the leasing process and transforming how renting works in Brazil. Through technology and empathy, we make renting lighter, fairer, and more accessible for everyone. Here, every idea matters. Every project has real impact. And every person who joins our team helps build the future of an evolving market. ? We are curious, restless, and passionate about creating solutions that connect people, simplify processes, and generate opportunities. If you’re looking for a place where you can learn, grow, and be part of something bigger, this is your place. Join Avalyst. Making a difference can also be your purpose. ? **Responsibilities:** * Support the Collections Coordinator in the department’s administrative and operational routines; * Keep collections systems and platforms updated with information on delinquent contracts; * Update and manage collections tracking spreadsheets, agreements, payments, and contract statuses; * Issue invoices and assist in operationalizing agreements formalized by the collections team; * Prepare and organize documents related to agreements, contract terminations, and contractual regularizations; * Request contract terminations and debt clearance certificates for vacated properties, per the Coordinator’s instructions; * Forward contracts for protest, ensuring accurate completion and submission of required information; * Conduct administrative contact with real estate agencies and regional offices for operational alignment and information exchange; * Register active contracts in financial platforms and verify registration data; * Handle customer service channels: Go To, tickets, and other customer communication channels; * Study, read, listen to podcasts, attend lectures, events, meetings, and other learning and development opportunities. **Required Qualifications:** * Completed high school (college education preferred or in progress); * Strong written and verbal communication skills, organized profile, and attention to detail; * Proficiency in using systems, digital platforms, and Microsoft Office (especially Excel/spreadsheets); * Prior experience in administrative routines, collections, or operational areas is considered a plus; * Proactive, organized profile, capable of following processes and reporting on executed activities.