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Job Summary: The Clube Candeias seeks professionals passionate about tourism and hospitality to make a difference in the lives of thousands of people, within a dynamic and collaborative environment. Key Highlights: 1. Opportunities for professional growth and development. 2. A dynamic and collaborative environment that values ideas and passion for tourism. 3. Stimulating challenges to find innovative solutions. Join the Clube Candeias success team! Congratulations! You are about to take a step toward an exciting career at Clube Candeias, where fun and professionalism go hand in hand. If you are passionate about tourism and hospitality and aim to make a difference in the lives of thousands of people, this is your opportunity! ✨ Who are we? Clube Candeias is one of the leading references in the tourism and leisure segment, with over 58 years of market experience. Our mission is to provide our members with unforgettable moments of rest, leisure, and travel through a network of owned and carefully selected partner hotels and resorts. Why join the Clube Candeias team? By joining our team, you will gain access to a dynamic and collaborative environment where your ideas and passion for tourism will be valued. In addition, we offer: Growth opportunities: We strive to develop our employees’ potential by encouraging continuous learning and professional advancement. Exclusive benefits: Our employees enjoy special advantages such as discounts on accommodations, travel packages, and cultural events. Stimulating challenges: Here, every day presents an opportunity to tackle new challenges and devise innovative solutions to delight our customers. Join our team! We are seeking dedicated and enthusiastic professionals to join our successful team. If you are driven by passion for delivering extraordinary experiences in the world of tourism, come be part of the Clube Candeias family! Apply now and embark on a career journey toward professional success! Learn more about us at: www.clubecandeias.com/trabalhe\-conosco **Responsibilities and Duties:** * Provide user support for existing company systems; * Handle service requests via the tracking tool, view and analyze requests, and execute necessary procedures to resolve issues; * Conduct user training when required; * Perform system updates when necessary; * Serve as the interface between users and the software vendor for issue resolution and enhancement requests; * Collaborate with the technical team to address requests; * Test new versions before releasing them to end users; * Participate in meetings to review existing systems; * Generate reports using SQL commands when necessary; * Participate in new projects related to the company’s IT systems; * Monitor incidents until resolution and closure to ensure application and service availability and data integrity. **Requirements and Qualifications:** * Currently pursuing a degree in Information Systems or related field; * Flexibility for learning and adaptation; * Knowledge of web standards; * Database knowledge; * Programming logic. **Additional Information:** **Salary:** To be discussed; **Working Hours:** Monday to Friday, from 8:00 AM to 5:30 PM; **Work Model:** Hybrid (3 days onsite / 2 days remote) \- after probation period; **Benefits:** Meal allowance; Transportation allowance or Mobility assistance; Life insurance; Leisure partnerships and, after probation, health and dental plans; **\+ Benefits:** Birthday Day Off and complimentary stays at our units on the company’s anniversary.
