Description
Job Summary:
Coordinate and support non-conformance analysis activities and customer support, manage customer requests, monitor quality performance indicators, and represent Quality on the shop floor.
Key Highlights:
1. Experience in metallurgical, automotive parts, or automotive industries
2. Proficiency in quality tools and Integrated Management Systems
3. Preparation and analysis of technical reports and customer responses
***JOB DESCRIPTION:***
Coordinate and support non-conformance analysis activities and customer support
Manage activities related to customer requests
Prepare customer-related activity reports (e.g., 8D)
Monitor customer quality performance indicators
Support the manufacturing system by representing the Quality team on the shop floor
Assist in maintaining the Integrated Management System (IMS)
SPECIFIC KNOWLEDGE:
Experience handling customer interactions (internal/external)
Required Qualifications:
EDUCATION
Bachelor’s degree in Engineering, Administration, Quality, or related fields
EXPERIENCE:
Experience in metallurgical, automotive parts, or automotive industries
Prior experience in the Quality field
Advanced English is a plus
***SPECIFIC KNOWLEDGE:***
Experience handling customer interactions (internal/external)
Hands-on experience in industrial production processes
Proficiency in quality tools: APQP, MASP, 8D, SPC, MSA, PDCA, Kaizen, and PPAP
Knowledge of Process Flow, FMEA, Control Plan, and Standardized Work
Preparation and analysis of technical reports and customer responses
Development of procedures and Work Instructions
Monitoring of quality and manufacturing indicators (FTQ, OEE)
Reading and interpretation of technical drawings (GD\&T)
Knowledge of Integrated Management Systems (IATF 16949 and ISO 14001\)
Experience with 5S
Proficiency in Microsoft Office Suite
Employment Type: Full-time CLT
Compensation: R$4\.000,00 \- R$5\.000,00 per month
Benefits:
* Meal allowance
Work Location: On-site