Customer Service Assistant - Exclusive for PCD

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Professional opportunity at an organization with a strong sense of purpose, involving customer service, appointment management, and administrative support. Key Highlights: 1. Customer service and administrative support in a purpose-driven environment. 2. Management of patient appointments and records. 3. Administrative support for departmental requests. Are you seeking a professional opportunity with a strong sense of purpose? This opportunity is intended for individuals willing to join an organization with a long-standing history and a mission rooted in core values. **Responsibilities and Duties** * Provide in-person and digital tool-based customer service, delivering all necessary information regarding services, terms, and specialties offered; * Register patients; * Record patient attendance and entry into the clinic via system; * Digitize and make copies of documents as requested; * Sort and file documents; * Schedule patient appointments (in person, by phone, WhatsApp, or e\-mail); * Manage specialty schedules using an information system; * Confirm consultations and exams, and reschedule specialty appointments; * Receive and record card payments in the billing system; * Support departmental administrative tasks. **Requirements and Qualifications** * Completed high school education; * Basic Office suite knowledge (Excel, PowerPoint, Word); * Experience in public-facing customer service roles; **Additional Information** **What We Offer:** * Health Insurance; * Dental Insurance; * Private Pension Plan; * Life Insurance; * Meal Voucher (VR); * Free Parking; * Wellhub; * Zenklub; * Psychological, Legal, Financial, and Social Assistance; * Benefits Club. **Salary:** To be discussed; **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM **Location:** Curitiba/PR **ABOUT THE COMPANY** The regional unit offering this position is certified by the Top Employer seal, recognizing companies with the best HR policies in Brazil.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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