Description
Job Summary:
Professional opportunity at an organization with a strong sense of purpose, involving customer service, appointment management, and administrative support.
Key Highlights:
1. Customer service and administrative support in a purpose-driven environment.
2. Management of patient appointments and records.
3. Administrative support for departmental requests.
Are you seeking a professional opportunity with a strong sense of purpose?
This opportunity is intended for individuals willing to join an organization with a long-standing history and a mission rooted in core values.
**Responsibilities and Duties**
* Provide in-person and digital tool-based customer service, delivering all necessary information regarding services, terms, and specialties offered;
* Register patients;
* Record patient attendance and entry into the clinic via system;
* Digitize and make copies of documents as requested;
* Sort and file documents;
* Schedule patient appointments (in person, by phone, WhatsApp, or e\-mail);
* Manage specialty schedules using an information system;
* Confirm consultations and exams, and reschedule specialty appointments;
* Receive and record card payments in the billing system;
* Support departmental administrative tasks.
**Requirements and Qualifications**
* Completed high school education;
* Basic Office suite knowledge (Excel, PowerPoint, Word);
* Experience in public-facing customer service roles;
**Additional Information** **What We Offer:**
* Health Insurance;
* Dental Insurance;
* Private Pension Plan;
* Life Insurance;
* Meal Voucher (VR);
* Free Parking;
* Wellhub;
* Zenklub;
* Psychological, Legal, Financial, and Social Assistance;
* Benefits Club.
**Salary:** To be discussed;
**Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM
**Location:** Curitiba/PR
**ABOUT THE COMPANY**
The regional unit offering this position is certified by the Top Employer seal, recognizing companies with the best HR policies in Brazil.