Job Summary: Guest service, check-in/check-out procedures, reservation management, and payment processing are the primary responsibilities. Key Highlights: 1. Guest service and support 2. Efficient reservation management 3. Payment processing **Description and Responsibilities:** **Schedule:** Monday to Saturday, from 2:30 PM to 8:00 PM **Level:** Not specified **Employment Type:** Permanent – CLT * Provide guest service by offering information about hotel services, local attractions, and responding to any questions or requests. * Perform check-in and check-out procedures, ensuring all protocols are correctly followed and records are accurately maintained. * Manage reservations, including entering new reservations into the system and modifying existing reservations; * Process payments, including issuing invoices, receiving cash or card payments, and reconciling accounts. **Requirements:** * High school diploma or equivalent. * Basic computer skills (Microsoft Office, hotel management systems). * Strong verbal and written communication skills. * Availability to work rotating shifts, including weekends and holidays. * Proactivity and good interpersonal skills. * Organization and attention to detail. * **Benefits:** No benefits specified
João Silva
Indeed · HR
João Silva
Indeed · HR
