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Customer Service Representative (4-hour shift)

Indeed

Company

Job typePart-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

The Customer Service Representative position is responsible for providing customer service, delivering information, clarifying doubts, and resolving job-related issues. It is essential that the professional possesses communication skills (clear, assertive, and non-violent), proactivity, and empathy to interact effectively with diverse audiences and scenarios. Responsibilities: * Serve customers in person, by phone, or via e-mail, providing information about products and services. * Record customer complaints, suggestions, and compliments. * Resolve problems and conflicts efficiently and courteously. * Participate in training sessions to enhance customer service. * Adhere to company policies and procedures, ensuring service safety and quality. * Maintain a clean and organized workplace. Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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