LOGISTICS AGENT

Description

Job Summary: Professional responsible for planning and executing mobility and goods flow processes, serving customers and supporting technical vehicle delivery. Key Highlights: 1. Customer service and support for vehicle delivery 2. Assistance in mobility and goods flow processes 3. A welcoming work environment focused on development Plan and execute part of the company's mobility and goods flow processes. Issue and verify invoices, releasing goods for shipment in compliance with procedures, meeting established and agreed deadlines, contributing to the achievement of results. **Unit: Cometa Motocenter.** **Responsibilities and Duties** **Main Activities:** * Serve customers according to Cometa's Service Standards; assist in updating customer records and printing payment slips; clarify customer inquiries regarding consortia, cash sales, installment sales, financing, delivery, and delivery timelines for internal and external customers; * Schedule and assist in the technical delivery process, guide customers on vehicle usage, operation, warranties, and periodic maintenance, and upload delivery photos and delivery terms into the system within 30 days; * Receive invoices and vehicle license plate documents, verify chassis stamp impressions, and complete information in the Owner's Manual and Warranty Certificate prior to delivery; * Schedule and send delivery terms to sales points (delivery). And other duties related to this position. **Requirements and Qualifications** **What You Need:** * Completed high school education. * Proficiency in Microsoft Office suite. * Experience in customer service. * Experience in logistics. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to change and new challenges. * Is organized and communicates clearly. **Additional Information** **Competitive salary commensurate with the role.** **Our Key Benefits:** Health and Well-being: We offer health insurance. Recognition and Celebration: We value special moments through recognition, maternity/paternity kits, Father's Day, Mother's Day, and Easter gifts. Continuous Development: Access to our library and ongoing training to advance your career. Financial Benefits: Meal allowance (after probation period), discounts on parts and products, and up to a 13th-month salary per our policy. Simplified Connectivity: Free Wi-Fi to facilitate your daily routine. Special Moments: Champions' Meeting to celebrate achievements per our policy, plus a birthday day off. Festive Gifts: Receive a special Christmas kit to end the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it's a way of being and acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We are looking for professionals passionate about their work, committed, and who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies that make up Grupo Cometa: https://www.viacometa.com.br/