**\*Field Service Analyst N2 – Service Provider**\* Type of opportunity: only for professionals with companies – PJ. Model: On-site support for a 3AM IT client. Period: Fixed-term \- 12 months with possibility of extension; Business hours; Rod. BR\-259, Colatina \- ES **Responsibilities and Duties:** * Provide level 2 support (on-site/remote) for incidents and requests assigned to your service queue. * Provide support for off-the-shelf software, common basic applications, corporate systems, and IT equipment. * Install and update standard common-use software and applications. * Install peripherals and accessories on workstations. **Qualifications and Requirements:** * Easy access to the workplace; * Knowledge of Windows 10 or higher operating systems. * Availability to work on-call shifts (24x7, according to schedule). * Must have a vehicle for transportation ### **Employment Type:** Pessoa Jurídica ### **Required Knowledge and Skills:** Infrastructure, Office Suite ### **Department:** Information Technology