CUSTOMER SERVICE CONSULTANT - Casa Forte

Description

Job Summary: Professional responsible for managing social media leads, attending to customers via WhatsApp, converting leads into appointments, and organizing information in spreadsheets and CRM. Key Highlights: 1. Lead management and customer relationship via WhatsApp. 2. Focus on converting leads into appointments. 3. Organization and control of leads in spreadsheets and CRM. Dermatology clinic seeks a Customer Service Consultant in Recife (Casa Forte). **Responsibilities:** Managing leads from social media. Attending to and building relationships with leads via WhatsApp. Converting leads into consultation appointments. Organizing and controlling leads in spreadsheets and CRM. Previous experience as a Customer Service Analyst, Relationship Assistant, Customer Support Specialist, or Customer Service Coordinator may indicate alignment with some activities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time. * Working Hours: Monday, Tuesday, Wednesday, and Friday, from 08:00 to 18:00\. Thursday, from 10:00 to 20:00\.