Receptionist

Description

Job Summary: This is a talent pool for receptionists who will greet and assist customers in urgent/emergency services, directing them appropriately and clarifying doubts to ensure high-quality service. Key Highlights: 1. Greet and assist customers in urgent/emergency situations. 2. Direct and accompany customers to the requested departments. 3. Clarify doubts and ensure high-quality service. You are applying to our talent pool for positions across Brazil, in locations where Rede Américas operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, please note that as soon as a position matching your profile becomes available, we will contact you. In the meantime, please keep your information updated and complete all online assessment steps so we can learn more about you. ***Important: We do not charge any fees during our selection processes.*** **Responsibilities and Duties** Here, your role makes a difference every day. Check the details about this position: * Greet and assist customers seeking urgent/emergency care services, directing and accompanying them to the requested departments, clarifying doubts or referring them to the appropriate responsible person for clarification, aiming to deliver the high-quality service defined by the institution. **Requirements and Qualifications** If you believe that **care** begins with preparation and intention, this may be the right place for you. To **care** with us, you must have: * Completed high school; * Prior experience in customer service required. **Additional Information** Our **care** starts at home, delivering the best for our people. At Rede Américas, we value those who build **care** into their daily routines. Therefore, we offer benefits designed for your well-being, development, and quality of life. Check them out: * **Care** for nutrition: meal allowance, food voucher, or on-site cafeteria (depending on the unit); * **Care** for health: health insurance and life insurance; * **Care** for your development: Américas Academy, Development and Career Cycle, Culture Academy, and the “Crescer” Program within Rede Américas; * Others: transportation allowance, SESC benefits, and recognition programs. Only at Rede Américas do we offer the “Bem Cuidar” Program, built upon pillars of physical, mental, and emotional health. Our care initiatives are thoughtfully designed for our people’s well-being, promoting healthy habits, preventing illness, and helping reduce stress. Learn more: * Mental and emotional health: specialized psychosocial support and counseling provided by psychologists, psychiatrists, and social workers, tailored to each individual’s care needs; * Social assistance: remote social support provided by social workers for financial insecurity, health issues, guidance on social benefits, and other related matters; * For pregnant employees: multidisciplinary follow-up and monthly support group meetings; * Quality of life: with TotalPass, you gain access to gyms and physical activities at special rates—more health and well-being for your everyday life; * Health campaigns: monthly awareness initiatives based on health management data, focused on prevention and promotion of healthy habits. * Social benefits: our internal policies provide enhanced support and well-being for those who need it most—including persons with disabilities, individuals with Autism Spectrum Disorder (ASD), oncology patients, and pregnant employees. * Benefits may vary depending on the job location and brand. If care is also your passion, this is your place. Apply now and build a career that connects purpose and practice. We are Rede Américas, **the multiplatform healthcare network**, committed to delivering comprehensive, precisely calibrated care for health. We are looking for **talents who believe it is possible to provide the best and most advanced healthcare.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. **Important: We do not charge any fees during our selection processes.**