Job Summary: The Credit Assistant provides administrative support for credit granting, serves and supports the sales team, and ensures compliance with institutional processes. Key Highlights: 1. Administrative support for credit granting 2. Customer service and support to the sales team 3. Ensuring compliance with institutional processes Bring Your Talent to Ceape Brasil Our greatest VALUE is our PEOPLE! The Credit Assistant will perform administrative support activities within the scope of credit granting, including customer service and support to the sales team, and ensuring compliance with institutional processes. This position is also open to **persons with disabilities (PWD)** **Responsibilities and Duties** Activities: * Customer service; * Ensuring customer satisfaction, thereby contributing to the institution’s growth; * Organizing and managing physical and digital credit files of the branch; * Assisting advisors in issuing contracts; * Performing checklists of information and documentation for prepared contracts; * Organizing customer folders, identifying and cataloging them; * Administrative routines; **Requirements and Qualifications** Completed high school education or currently pursuing higher education (Administration, Accounting Sciences, or related fields) Proficiency in Microsoft Office (Word and Excel); Preferred qualification: Experience in customer service; **Additional Information** Base salary: R$ 1.746,49 Benefits of joining our team: * Training programs * Life insurance * Health plan * Dental plan * Meal allowance: R$ 1.600,00 * Birthday day off * Why not join the Ceape Brasil team? We are **CEAPE BRASIL!** Welcome to our talent portal. CEAPE Brasil was founded in 1989 in São Luís, Maranhão, under the name ADIM – Association for the Development of Women in the Informal Economy. The association’s primary economic initiative was to directly improve the lives of women who dreamed of entrepreneurship and a better life, promoting financial independence and combating child labor. In 1993, the organization became known as Ceape Brasil, and in 1999 it was certified as an OSCIP (Civil Society Organization of Public Interest). We are committed to improving people’s quality of life through microfinance that drives results. Our focus is on helping entrepreneurs grow and strengthen themselves by providing the necessary support to achieve their goals and accelerate their development. Over 160 municipalities served through 38 branches located in major cities. **Over BRL 7.6 billion in credits disbursed.** **Over 1.4 million people benefited.** Our mission is to empower individuals and businesses through productive and guided microfinance. Our vision is to be the top choice for microfinance solutions. Our values: Ethics, Excellence, Ownership Mindset, Entrepreneurship, Obsession with Customer Success, Innovation Culture, Socio-Environmental Responsibility, Respect for Diversity and Inclusion, Unity and Cooperation. All our positions are open to persons with disabilities (PWD), as we believe in and invest in a diverse and inclusive workplace. Join our team! Become **CEAPE BRASIL**! **#CeapeBrasil #WeValueOurPeople**