Job Summary: We are seeking a Store Manager in Manaus to reimagine retail relationships—focusing on delighting customers and developing teams, guided by a collaborative and transparent purpose. Key Highlights: 1. Focus on team development and building lasting customer relationships 2. Working within a new retail relationship model 3. A collaborative, transparent, and purpose-driven culture **Zerezes was born from design, from an attentive eye toward people, and from the desire to redesign what doesn’t work.** We believe eyewear is a tool for expressing our style and personality—but we know this isn’t how people perceive it; they see eyewear as functional and unattractive. We want to transform how people buy and relate to their prescription eyewear, because we believe that doing so improves not only how they see themselves, but also how they relate to the world. We’re looking for a **Store Manager** to join our store in **Manaus**, who believes it’s possible to delight and build lasting relationships with both our teams and customers. We seek professionals eager to work within a new retail relationship model—one that moves beyond transactional sales and instead believes it’s possible to redesign workplace relationships between people and companies. **Our Store Managers are responsible for:** * Delivering results, commitment, process control, and flawless Zerezes-style service to achieve the highest possible NPS score; * Ensuring the physical infrastructure of stores operates smoothly; * Controlling store expenses according to target objectives; * Managing store inventory to ensure continuous stock availability; * Managing relationships with lens suppliers and other third parties, while guiding the team to meet eyewear assembly and repair deadlines; * Following performance goals and KPIs that value the whole professional, with monthly evaluations for each team member to indicate pathways for development and growth within the brand; **To become a Store Manager at Zerezes, you must have:** * Extensive knowledge of commercial **performance indicators**; * Prior **management experience**, with strong emphasis on team development; * Experience in optical retail management is a **plus!** **Working with us offers several benefits, including:** * **Bradesco Health Plan (inpatient coverage)**; * **Meal Allowance** — R$ 25 per day via CAJU card; * **Transportation Allowance** — deposited onto the CAJU card according to employee needs, with payroll deductions as required by law; * **Wellhub** (formerly Gympass); * **Conexa Saúde** (discounts at pharmacies and medical exams); * **On Happy** (leisure travel discounts); * **Zerezes product discount program** Zerezes was born from design and the desire to do things differently. We believe eyewear is more than a functional item—it’s an extension of who we are. That’s why we aim to transform how people relate to eyewear. Our way of working is light, collaborative, and purpose-driven. We value curiosity, continuous learning, empathy toward others, and the desire to leave a positive impact wherever we go. Here, every person matters. And we grow together—with transparency, real impact, and the constant drive to do things beautifully. **Our Values** *Create memorable experiences.* We enjoy doing things differently—with creativity, real impact, and purpose. *Openness to learning.* We’re naturally curious. We listen, test, adjust, and move forward. *Radical transparency.* We communicate clearly and respectfully. Agreements are honored, and feedback is a growth tool. *Treat others the way we’d like to be treated.* Empathy and active listening form the foundation of everything we do. We co-create and value every perspective. *Good for the world.* Our impact extends beyond eyewear. We aim to generate value for everyone with us—both inside and outside Zerezes. **Shall we go together?** If you believe work can be light without sacrificing seriousness, that excellence can be achieved without losing simplicity, and that optical retail can be so much more than just selling eyewear… Zerezes could be your place. *\#ComeDiscoverWhyItHurtsToCallItAnOpticalStore*