Store Assistant and Customer Service - Farma Careiro

Description

Job Summary: In this role, you will serve Bemol customers across various areas, including cash handling, store reception, self-service, warehouse operations, and customer service support. Key Highlights: 1. No prior experience required 2. Opportunity to delight customers across multiple areas 3. Focus on continuous improvement and customer satisfaction Bemol is a retail services and product commercialization company whose primary objective is achieving customer satisfaction before, during, and after the sales process, while observing continuous improvement practices, applicable external legislation, and the organization’s cultural principles and values—namely Integrity, Respect, Economy, Energy, and Continuous Improvement. **Responsibilities and Duties** **At Bemol, you’ll delight customers by performing the following activities:** This position serves in areas according to customer needs: * Cash handling (store, lottery, pharmacy, and supermarket); * Store reception; * Self-service; * Warehouse operations and product delivery to customers; Customer service support. * **Requirements and Qualifications** **It is important that you have!** Experience: No experience required Education: Completed high school or currently pursuing higher education. Schedule: Availability to work on Saturdays, Sundays, and holidays. **We’d love it if you also have!** * Customer service knowledge; * Computer literacy; * Strong interpersonal communication skills; *At Bemol, we respect individuality and strive to foster an inclusive culture that promotes equity and values diversity (e.g., gender, religion, persons with disabilities, LGBTQ\+, race and ethnicity). All our job openings uphold this commitment.* **Additional Information** Bemol was founded on **August 13, 1942**, by brothers Samuel, Israel, and Saul Benchimol. In its early years, it operated in the pharmaceutical trade, later expanding into cereals, cement, and finally home appliances—the sector in which it operates today. Over time, Bemol has become a modern, agile company and a reference in nearly all sectors it serves: electronics, home appliances, furniture, self-service, pharmaceuticals, construction materials, food products, among others. Today, we operate over **37 physical stores**, 1 online store, and **6 distribution centers**, located in Manaus, Porto Velho, and Rio Branco. Committed to quality service and customer care, Bemol also operates **22 lottery outlets** within its stores and **5 Mercado Bemol supermarkets** in Manaus. In 2016, Bemol expanded into healthcare with the launch of **Bemol Farma**, which currently comprises **47 physical units** and 1 online store. To complement this division, we also operate a unit of **Clínica Bemol Saúde**. Currently, we have approximately **5,000 employees**, and we continue to expand steadily. We seek professionals who are passionate about their work, persistent, creative, agile, and eager to grow alongside Bemol.