Description
Job Summary:
Lead, train, and supervise the sales and customer service team, monitor commercial targets, and ensure store organization and customer experience.
Key Highlights:
1. Sales team leadership and training
2. Commercial target and performance indicator management
3. Store daily operations management and customer experience
An IT and technology store is seeking a Store Leader in Manaus (Alvorada).
**Responsibilities:**
Provide leadership, training, and daily supervision of the store's sales and customer service team. Monitor commercial targets and performance indicators such as sales volume, average transaction value, and conversion rate. Manage daily store operations, including opening and closing procedures, staff scheduling, and maintaining an organized environment. Monitor cash flow, orders, quotations, and follow\-up with customers. Ensure consistent service standards and customer experience across all touchpoints. Directly address issues, make decisions, and support commercial initiatives and sales campaigns.
Previous experience as Sales Manager, Store Supervisor, Sales Coordinator, or Department Head may indicate alignment with some responsibilities of this role.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* \#UrgentOpening
* Employment Type: Full-time, on-site.
* Schedule: Full-time
* Working Hours: To be determined.