Operations Supervisor (Manaus)

Description

Job Summary: The Operations Supervisor is responsible for leading cleaning, maintenance, and logistical support teams to ensure facility efficiency and customer satisfaction, with a focus on management, conflict resolution, and planning. Key Highlights: 1. Leadership and coordination of cleaning, maintenance, and logistics teams 2. Schedule management, task assignment, and performance monitoring 3. Conflict resolution and promotion of a productive and safe work environment **JOB: Operations Supervisor** As an Operations Supervisor I, you will be responsible for the cleaning, maintenance, and logistical support team to ensure the efficient and effective operation of our facilities and our customers' satisfaction. **Responsibilities:** * Supervise and coordinate the cleaning, maintenance, and logistical support team to ensure all assigned tasks are performed in accordance with company guidelines and standards. * Assign tasks, monitor team performance, and guide staff in daily routines. * Address conflicts and foster a productive and safe work environment. * Plan work schedules, shift rosters, and time-off requests, ensuring adequate coverage across all areas and working periods. * Maintain appropriate stock levels of cleaning supplies and equipment, requesting replenishment as needed. * Handle any complaints or issues related to cleaning, ensuring prompt and effective resolution. **Requirements:** * Currently pursuing a Bachelor's degree * Proven experience as an Operations Supervisor. * Strong leadership skills and ability to motivate and inspire a team. * Excellent organizational skills and ability to effectively manage available resources. * Technical knowledge of cleaning materials, techniques, and equipment. * Ability to handle high-pressure situations and solve problems effectively. * Strong verbal and written communication skills. * Reliable, punctual, and detail-oriented. * Prior experience in the **industrial sector** is desirable and considered a plus. **Benefits Offered** * Rotating 5-day workweek (5x2) * Working hours: 7:00 AM to 4:48 PM * On-site meal * Meal allowance: BRL 180.00 * Transportation allowance * Dental plan * Psychosocial support (Acolher). Submit an updated resume when applying for this position. Minimum Education Level: Bachelor's degree Desired Education: * Business Administration, Bachelor's degree * Meal allowance * Chartered transportation * On-site meal