ADMINISTRATIVE SUPPORT ASSOCIATE

Description

**HERE, YOUR CAREER STARTS BIG.** **JOIN US AS AN ADMINISTRATIVE SUPPORT ASSOCIATE AT WYDEN.** We have an ambitious project that requires a team willing to think originally and disruptively, with the goal of solving today’s major challenges in education: access, technology, personalization, and our students’ success. We are an energetic company—born large and already delivering extraordinary results. Join this team! **COME TRANSFORM LIVES—INCLUDING YOUR OWN.** **Responsibilities and Duties** **The main challenges as an ADMINISTRATIVE SUPPORT ASSOCIATE are:** * Engaging in prospecting and enrollment of new undergraduate and graduate students, with focus on sales and post-sale closing; * Daily outbound and inbound phone calls, active and responsive WhatsApp and email communication; * Prioritizing and focusing on daily goals; * Reporting daily results; * Using Microsoft Office Suite in administrative routines; * Availability to participate in occasional external activities. **Requirements and Qualifications** **We seek professionals with:** * Completed high school or currently pursuing higher education; * Intermediate-level Microsoft Office proficiency; * A profile suited for sales roles. **Additional Information** Work Location: Manaus **At Wyden, you’ll find:** * **Scholarships** of up to 100% for employees, legal dependents, and extended family members (parents, siblings)—up to three scholarships simultaneously; * **Medical assistance**, fully subsidized for the employee and partially for family members, with the employee responsible for co-payment; * **Dental assistance**, optional, to support your oral health; * **Meal Voucher or Food Allowance**, with flexible choice to suit your needs; * **Wellhub or Totalpass**, offering flexible gym options; * **Wellz**, a platform focused on employee mental and emotional health, providing various forms of support—including access to individual online therapy; * **Wellness and Benefits Club**, featuring a dedicated program with exclusive advantages; * **Flexible dress code**, promoting our diversity; * **Life insurance;** * **SESC membership agreement;** * **Corporate University**, available through our exclusive portal, Educare; * **Growth opportunities**: over 60% of current openings are filled via internal selection processes. We believe in the excellence of our education and therefore value alumni from our institutions during our selection processes. Commitment to inclusion: all our positions are also open to people with disabilities—reinforcing how much we value diversity. **DIVERSITY: Wyden values diversity, and the additional information you provide in the diversity fields is extremely important to us—please be sure to complete them.** Have you ever considered **transforming society** through **education**? Then join Wyden! We are part of the Yduqs Group and operate a national network of ten higher education institutions. Present across Brazil’s North, Northeast, and Southeast regions, we serve over 50,000 students and offer undergraduate and graduate programs in face-to-face, blended, and distance learning modalities. Teaching quality and robust infrastructure are two fundamental pillars across all our institutions. We are recognized for academic excellence in the regions where we operate, consistently adopting best practices from academia and industry. **PURPOSE** Educate to transform. **VISION** To be recognized for academic excellence, international experiences, and career opportunities—leveraging technology and innovation to train professionals highly sought after by the job market. **VALUES** **Student-Centered Focus** All of us work for the student—we are passionate about education. **Ownership Mindset** We act like owners, taking pride in every delivery we make. **Results-Oriented** Every effort yields real and sustainable impact. **Educational Excellence** We exceed expectations, delivering the highest-quality education and experience across all segments we serve. **People-Centric Culture** We take pride in working here. We develop people and value outstanding performance. **Innovation and Technology** We integrate technology into all processes, empowering students, faculty, and colleagues. **Diversity and Ethics** We do what is right and value differences. **OUR INSTITUTIONS OF HIGHER EDUCATION** UniToledo, UniFacid, UniFanor, UniFBV, UniRuy, Faculdade Martha Falcão, UniFavip, UniMetrocamp, Facimp, and Faci. **WHAT YOU’LL FIND HERE?** We count on professionals who value innovation within a diverse, simple, and ethical environment. Our initiatives always place the student at the center of decision-making, as we consider their success our own. With strong digital culture integration, we operate through developing methodologies and content that reflect the challenges and needs of our time. We are guided by a highly experienced and competent senior leadership group, ensuring strategic organizational direction. We are committed to helping reduce the strategic national challenge of Diversity & Inclusion, implementing a structured program and consistently placing this topic on the agenda with senior leadership. We are deeply committed to employee engagement and have implemented a structured eNPS program, with squads running in parallel—focused on continuous improvement of the employee experience—delivering enhancements centered on career opportunities and digital infrastructure.