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Customer Service Associate - Manaus/AM

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: This professional will provide in-person customer service, preparing and serving gelatos, coffees, and desserts, while ensuring store cleanliness and organization. Key Highlights: 1. Work for a 100% Brazilian brand with purpose 2. A journey full of flavor, care, and learning 3. Focus on warm, welcoming service and details that make a difference Have you ever imagined working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have over **600 "bigodinhos" across 65 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming everyday life into something extraordinary — from warm, welcoming service to a cone filled with memories. And growing together is only possible when we value those who build this story with us. If you want to leave your mark, discover new paths, and experience a journey full of flavor, care, and learning, join us in writing the next chapters of this adventure. **Responsibilities and Duties** * Deliver in-person customer service with courtesy, efficiency, and satisfaction; * Prepare and serve gelatos, coffees, mixes, and desserts; * Maintain cleanliness of the store, equipment, utensils, and dining area, performing hygiene routines according to food safety standards; * Restock gelatos, supplies, and materials, supporting inventory organization and control; * Complete shift checklists, temperature monitoring, opening/closing procedures, and system entries. **Requirements and Qualifications** * Completed High School education; * Availability to work on a rotating 5-days-on / 2-days-off schedule\. **Desirable:** * Basic knowledge of food safety and good handling practices; * Experience operating store systems and equipment. **Additional Information** * Meal and Food Allowance (iFood Benefits Card); * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Dental Plan; * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Thanks to our intense focus on our three pillars: **Product, Environment, and Service**, we have expanded and now count over 600 "bigodinhos" across more than 65 company-owned stores nationwide. If you believe that **details make a difference**, are **innovative**, and always strive to deliver **the best possible service**, we’re looking for you! Join us in soaring high and becoming part of a team that **believes in people** and **dreams big**!

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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