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Job Summary: We are seeking an organized professional with a service-oriented mindset and strong interpersonal skills, who is proactive and committed to delivering excellence in customer care within a hospital setting. Key Highlights: 1. Spirit of service and passion for caring for people. 2. Pursuit of excellence and continuous innovation. 3. An inspiring work environment focused on saving lives. We seek a professional with a service-oriented mindset, who is organized and possesses strong interpersonal skills. We value proactive professionals who constantly think of ways to do better. **Responsibilities and Duties** * Acquire specific knowledge of the Tasy system and health insurance plans to generate insurance authorizations and release patient appointments. * Guide patients regarding scheduled examinations, including preparation instructions, examination purposes, and other relevant information. * Guide and direct patients at institutional reception areas to maintain social distancing. * Review appointments and forward them to billing. * Review expired medical request forms older than three months and send them for recycling. * Inspect all equipment belonging to the department to verify functionality. * Contact IT in case of system unavailability. * Execute contingency plans in case of system failure. * Perform other tasks compatible with the requirements of the position. * Participate in training programs developed by the institution. * Update patient data in the system; * Maintain the reception area clean and organized; * Support administrative demands of the department when necessary. **Requirements and Qualifications** * Completed high school education; * Experience in the Imaging Diagnosis sector; * Knowledge of the Tasy system. **Additional Information** **Schedule:** 2:00 PM to 8:00 PM \- (*Monday to Friday*) and 7:00 AM to 1:00 PM (*Saturday*) **Salary:** R$ 1\.621,00 \+ 324,20 (*Hazard Pay*) Medical Assistance Plan Dental Plan Pharmacy Allowance Transportation Voucher Life Insurance Wellhub \- Gympass On-site Parking Birthday Day Off 6-Month Maternity Leave 30-Day Paternity Leave And other benefits. We believe that caring for people is inspiring. That lives can be transformed, And that life is our most precious asset. We exist to care for people: clients and/or colleagues. Serving an inspiring purpose. Understanding that, within a hospital—regardless of role or department—we are **saving lives.** We value people with a **service-oriented mindset,** who understand the importance of **spreading love,** care, and empathy. Who do everything they do **in pursuit of excellence,** and who can **create magic** even within a hospital setting. With young, innovative, and growth-oriented leadership, we seek a team that will drive the hospital to care for more lives every day, with technical excellence and humanity. If you believe in what we believe, join the \#TimeCheckUp
