Responsible Sales Associate - Allbags - Ponta Negra Shopping - Manaus

Description

Job Summary: Allbags is seeking a dynamic, results-oriented, and customer-service-excellence-focused Responsible Sales Associate to lead the in-store experience and drive sales performance. Key Highlights: 1. Leadership in in-store experience 2. Driving sales performance 3. Focus on results and customer service **If you are driven by goals and passionate about sales, this opportunity is for you!** Allbags, a brand of Grupo Aste, is seeking a Responsible Sales Associate with a dynamic profile, results orientation, and excellence in customer service to lead the in-store experience and boost performance. **Job Summary** The Store Responsible Sales Associate will be responsible for ensuring the smooth operation of the store, guaranteeing excellence in customer service, achievement of sales targets, and store organization. In addition to commercial activities, this role entails leadership responsibilities toward the team, including guidance, motivation, and performance monitoring. **Technical Competencies** * Experience in retail sales and customer service. * Knowledge of negotiation techniques and customer retention. * Ability to operate cash register systems and inventory control systems. * Team management and performance indicator tracking. * Window display and product presentation (visual merchandising). * Ability to prepare sales reports and support decision-making. **Behavioral Competencies** * Leadership and ability to engage the team. * Strong communication and interpersonal relationship skills. * Proactivity and initiative in problem resolution. * Organization and attention to detail. * Resilience and ability to handle goals and pressure. * Professional ethics and responsible conduct. * Results orientation and customer focus. * Directly engage in sales activities, ensuring high individual and team performance. * Support the store manager in managing store operations. * Lead the team in the manager’s absence, ensuring organization and goal attainment. * Monitor performance indicators (sales target, average transaction value, units per transaction, conversion rate, etc.). * Guarantee excellence in customer service and customer experience. * Assist in scheduling, store opening, and closing procedures. * Ensure compliance with visual merchandising standards and organization of the sales floor and inventory. * Assist in inventory control, goods receipt, and stocktaking. * Support training and development of new sales associates. * Ensure compliance with internal policies and company procedures