Technical Consultant

Description

Job Summary: Customer service and repair negotiation, vehicle follow-up, and service evaluation at a solid and diversified company. Key Highlights: 1. Serving drivers and customers 2. Negotiating repairs and costs 3. Evaluating repairs and outsourced services With business management experience since 1955, **WLM** operates strategically and integrally across the automotive, agribusiness, energy, and sustainable solutions sectors, establishing itself as a solid, diversified, and continuously evolving group. The core focus of WLM's businesses is the marketing of Scania-branded products and services, including heavy and extra-heavy trucks, chassis for highway and urban buses, genuine parts sales, as well as corrective and preventive maintenance services and specialized technical assistance. In the **Scania dealership** segment, WLM operates at over 20 locations nationwide, serving six Brazilian states through its operations: **Equipo (RJ), Itaipu (MG), Itaipu Norte (PA), Quinta Roda (SP), and Supermac (AM and RR).** In the **agribusiness** segment, through its subsidiaries **Fartura (Southern Pará)** and **Itapura (Northern Mato Grosso, Southern Minas Gerais, and the Campinas/SP region)**, WLM engages in cattle breeding, rearing, and fattening, as well as coffee, soybean, and corn production and commercialization. With a strong commitment to sustainability, its productive activities emphasize best practices for preserving native fauna and flora, as well as protecting water and soil. In 2025, WLM announced the acquisition of 60% of **CHP Brasil**, a leading company in distributed generation and energy efficiency. This acquisition expands the group’s strategic presence, diversifies its portfolio, and marks a significant step toward the future—reinforcing its commitment to sustainability and creating new business opportunities in the energy sector. As part of this innovation, sustainability, and business diversification strategy, **EkoTruck**, a startup created within the WLM Group, was launched with the purpose of consistently delivering the best parts and service solutions for its customers. The company extends the group’s focus through truck recycling, offering alternative parts, remanufactured components, and maintenance contracts—strongly leveraging technology. Its primary focus is reducing customers’ TCO (Total Cost of Ownership), strengthening the circular economy, and generating sustainable operational efficiency. The strategic location of WLM’s units enables broad geographic coverage, ensuring agility, quality, and excellence in customer service. The group’s holding company is headquartered in Rio de Janeiro and maintains a corporate branch in Contagem/MG. Accelerate your career with the WLM Group! Review the responsibilities and benefits of the **TECHNICAL CONSULTANT** position below and join this successful team: **Your Mission:** * Serve drivers and customers during vehicle intake and negotiate repairs to be performed in the workshop. * Monitor vehicle intake. * Evaluate required vehicle repairs and negotiate costs with customers, including outsourced services. **Requirements:** * Currently pursuing or having completed a Bachelor’s degree * Intermediate computer skills * Prior experience in this role. **Benefits:** * Meal Voucher — designed to ensure convenience in caring for your home and family. * On-site meals — for more convenient and relaxed meals during your workday. * Transportation Allowance — supporting your commute between home and work. * Medical Assistance — taking care of your health and that of your loved ones. * Dental Assistance — caring for your smile and your entire family’s oral health. * Group Life Insurance and Funeral Assistance — protection and security for you and your family during difficult times. * Wellhub (Gympass) — encouragement for physical activity and overall well-being. * Telemedicine: Dra. AON | Conexa Saúde — practical and rapid healthcare support whenever needed. * Open English Partnership — language courses with exclusive conditions for employees. * Educational Development Program (PDE) — financial and institutional support for training, courses, or specializations aligned with your responsibilities and the company’s development. * Annual Bonus — recognition of your performance. **Working Hours:** Monday to Friday, from 8:00 a.m. to 6:00 p.m.