COMMERCIAL ASSISTANT

Description

Job Summary: This professional will support daily monitoring of regional results, execution of customer support, entry and control of information in the system, tracking of shipments and deliveries, and management of negotiation documentation, aiming to streamline processes and enhance customer satisfaction. Key Highlights: 1. Support for daily monitoring of regional results and execution of support. 2. Entry, tracking, and control of information in the system. 3. Support for tracking shipments and deliveries with Logistics. **Description and Responsibilities:** **Working Hours:** 44 hours per week **Level:** Not specified **Employment Type:** Permanent – CLT * Support daily monitoring of results across all regions. Support execution of customer support, keeping customers informed about processes. Enter, track, and control information in the system. Support tracking of shipments and deliveries with Logistics. Maintain negotiation-related documentation properly signed, with original copies filed at the unit. * Responsible for supporting grain origination activities for portfolios of low-to-medium complexity/volume, by tracking orders and contracts from execution through final delivery, as well as performing administrative tasks and internal controls, thereby contributing to process efficiency, performance outcomes, and customer satisfaction. * Support daily monitoring of results across all regions by tracking and controlling established plans, verifying their progress and fulfillment of commitments made to customers and service delivery to ports, silos, factories, and transshipment points. * Support execution of customer support, keeping customers informed about processes, contract progress, and other matters, through internal document control and routing, communication, customer service, pending issue tracking, internal process deadline and due date management, information exchange and coordination with other departments to resolve or adjust any issues affecting demand fulfillment, monitoring from initiation through final product delivery. * Enter, track, and control information in the system, as well as monitor contract execution and other necessary documents arising from negotiations. * Support tracking of shipments and deliveries with Logistics on a daily, weekly, and monthly basis to meet demand deadlines. * Maintain negotiation-related documentation properly signed, with original copies filed at the unit; monitor loading operations, financial forecasts, and payments. **Requirements:** * Currently pursuing a Bachelor’s degree. * Intermediate Excel proficiency. Preferred Qualifications: * SAP knowledge. * Basic understanding of legal contracts. * Experience in administrative routines related to contracts and payments. **Benefits:** Medical assistance, Dental assistance, Childcare allowance, Meal allowance, Transportation allowance, Year-end Christmas basket, Pharmacy network agreement, Others, Profit-sharing program (PLR), Private pension plan, Life insurance