Job Summary: We are seeking a Support Analyst for a Data Center company in Curitiba/PR, responsible for system installation, network configuration, security policies, and technical support. Key Highlights: 1. Join the Data Center team 2. Configure and administer Windows Server 3. Provide agile and effective technical support We are looking for a Support Analyst to join the team of a renowned Data Center company located in Curitiba/PR. Responsibilities: \- Install Open VPN. \- Map network drives. \- Install and update ERP systems. \- Configure, administer, and fine-tune Windows Server to ensure a secure, stable, and efficient network environment. \- Install and configure network printers, ensuring efficient and continuous access to printing resources for all users. \- Develop and implement security policies for folders and files using Active Directory, protecting sensitive data and ensuring access control. \- Provide technical support and resolve customer issues quickly and effectively via online chat. Requirements: \- Prior experience in the field. \- Bachelor’s degree in IT, Networking, or related fields. \- Knowledge of Active Directory, Windows Server 2012 R2 and 2019. \- Experience with Federal Revenue software (installation and configuration). \- Familiarity with Questor Sistemas and Domínio Sistemas ERPs will be considered an advantage. \- Valid Brazilian driver’s license (Category B). Compensation and Benefits: \- Salary: To be negotiated \- Productivity bonus \- Transportation allowance or fuel subsidy \- Meal voucher: R$23 per day (VR card) \- Unimed health insurance plan Working Hours: \- Monday to Friday, from 8:30 AM to 6:00 PM. Employment Type: Full-time CLT Salary Range: R$3.500,00 – R$5.000,00 per month Benefits: * Medical assistance * Meal voucher * Transportation allowance Work Location: On-site