Customer Service Operator (1 vacancy)

Description

Job Summary: Customer service via multiple channels, clarifying questions about products and services, recording information, and tracking support tickets. Key Highlights: 1. Opportunity for those seeking their first job 2. Night-shift work schedule 3. Requires completed high school education * ### **Job Description** Serve customers via phone, WhatsApp, or chat Clarify questions regarding products, services, contracts, or processes Guide customers clearly and courteously Record interactions, requests, and complaints in the system Update customer records and information Track support tickets until resolution * ### **Area of Activity:** Others * ### **CBO Job Title:** Receptive Customer Service Operator (Telemarketing) * ### **Education Requirement:** Completed High School (Secondary Education) * ### **Additional Benefits** + Fuel allowance + Career development plan + Dental plan + Meal voucher * ### **Employment Type** Indefinite-term contract (CLT) * ### **Work Format:** On-site * ### **Other Information** Must the candidate be available for travel? No Is lack of experience acceptable? Yes Working schedule: 12x36 rotating shift Shift: Night Weekly working hours: 44 hours Required qualification: Driver's license category B