Description: Apply quickly via email: Requirements and qualifications: * Technical or undergraduate degree in Information Technology or related fields * Minimum 2 years of experience in user support or helpdesk * Basic knowledge of Windows and Linux operating systems * Familiarity with tools (Azure, Entra ID, MDM Intune, MS Defender, NIST) * Strong written and verbal communication skills, with a customer service focus * Ability to build positive interpersonal relationships Desirable: * Technical English Responsibilities and duties: Benefits: Meal allowance, Medical assistance Working hours: 44 hours per week Knowledge: Education: Bachelor's degree – Systems Analysis and Development; pursuing a technology degree in Information Technology Management – Not required Behavioral skills: Communication, Relationship building 2512040202181900514