#### **About the position:** We are seeking a professional to assist in organizing and operating bakery department routines, contributing to product quality, customer service efficiency, and compliance with internal standards—ensuring customer satisfaction and optimal department performance. \#Together and United, We Are Better! To fully realize our potential, we seek energetic, collaborative, committed individuals who strive for excellence!! Do you identify with this? Apply now! We want to get to know you! **JOIN US AND GROW TOGETHER!** #### **Key responsibilities:** * Support the immediate supervisor in planning and executing operational routines, ensuring established goals and deadlines are met to guarantee process efficiency and alignment of activities with the company’s strategic objectives; * Assist in inventory and stocktaking management, collaborating on counting, organizing, and storing raw materials; guiding implementation of the FIFO (First-Expired, First-Out) method; and ensuring proper organization to prevent waste and maintain appropriate merchandise flow; * Inspect product quality, manufacturing standards (e.g., texture, flavor, appearance), expiration dates, and presentation—ensuring adherence to the company’s food quality and safety standards; * Guide and support the team in technical development, promoting best practices in daily tasks, delivering timely feedback, encouraging compliance with internal regulations, and strengthening team performance; * Implement loss and waste control initiatives: identifying products at risk of spoilage, monitoring reuse of leftovers or excesses in producing sub-products (e.g., doughs, breads, sweets), and proposing preventive actions to leadership—minimizing waste, optimizing raw material usage, and supporting departmental sustainability; * Support the team in executing operational tasks, fostering collaboration and providing specific guidance on bakery product handling techniques—including dough shaping, equipment operation, and customer service—to strengthen team performance, improve engagement, and ensure high-quality customer service; * Serve customers by addressing inquiries regarding products, ingredients, and promotions; greeting customers respectfully; using technical knowledge to answer questions; ensuring positive customer relations, fostering loyalty, and delivering a positive shopping experience; * Guide and supervise the team responsible for packaging and pricing, ensuring product prices, traceability information, and nutritional labels are up-to-date per guidelines—guaranteeing accuracy of information for customers and alignment with company policies; * Support shift scheduling, timekeeping management, and submission of information regarding training and administrative processes—ensuring operational efficiency and alignment with internal company policies; * Perform other related duties as required or requested by the immediate supervisor. #### **Mandatory requirements:** * Currently pursuing a bachelor’s degree; #### **Preferred qualifications (advantageous):** * Prior experience in this role is desirable; * Knowledge or experience in the bakery sector is an advantage. #### **Benefits:** * Unimed health insurance; * Dental plan; * Cafeteria with coffee; * Baby kit; * Life insurance; * Training programs; * Transportation allowance; * Monthly performance bonus; * Uniform; * University tuition assistance; * Disciplinary evaluation; * Five-year service award; * Career progression; * Childcare assistance; * Purchase discount program; * Pharmacy discount program; * SESC membership; * Psychological support; * Telemedicine; * Shopping discounts.