**About Bradesco** Bradesco is one of Brazil’s largest financial groups, with a history marked by pioneering spirit and innovation. Through our broadly diversified portfolio of financial products, banking services, and insurance offerings, we contribute to individuals’ aspirations and to the sustainable growth of businesses and society. Join our financial ecosystem and impact the experience of millions of people! At Bradesco, we value diversity in all its forms. Therefore, our job openings are open to all individuals, regardless of gender, race, sexual orientation, disability, age, or any other characteristic. Learn more at https://banco.bradesco/html/classic/sobre/index.shtm **Responsibilities and Duties** What is our Bradesco Experience (BE) team? We develop and implement strategies and customer journeys together with business and technology areas to deliver the best possible experience for all our current and potential customers—both external and internal—across all their touchpoints. Work model: Hybrid — 3 days onsite Location: Osasco/SP **Your day-to-day responsibilities** As a Mid-Level Digital Product Analyst, you will work within the Open Finance Management team, with the following primary responsibilities: * Perform triage and technical and business analysis of manifests received via Service Desk and internal channels * Validate findings based on the Central Bank’s regulatory documentation and analytical data models * Identify inconsistencies and map data origin-destination to create tickets * Forward tickets to supplier Financial Institutions (FIs), tracking the full lifecycle until resolution * Monitor service-level agreement (SLA) compliance and ensure traceability of all actions taken * Collaborate with internal and external teams to clarify doubts and align processes * Participate in alignment meetings and governance committees to enhance workflows and tools * Support the development of automated processes for ticket creation and management. **Requirements and Qualifications** What do you need to have or know? * Completed undergraduate degree * Knowledge of Open Finance, especially regarding payment flows, consent management, and data reception * Experience in data analysis, ETL processes, and analytical models * Familiarity with ticketing management tools and agile methodologies (Scrum, Kanban) * Ability to read and interpret technical and regulatory documentation * Strong communication skills—clear and objective—with diverse teams and stakeholders Nice-to-have qualifications: * Prior experience in regulatory compliance or in integration environments between FIs * Knowledge of process automation tools and data quality monitoring tools * Experience with performance indicators **What We Offer** At Bradesco, we prioritize health and well-being, offering an extensive benefits portfolio to all our employees: * Profit Sharing (PLR) or Bonus: Based on position eligibility* * Health Insurance * Dental Insurance * Life Insurance * Food Allowance * Meal Voucher * 13th Month Food Basket * Total Pass * Commuter Benefit (optional enrollment) * Discounts on products and services from partner companies * Private Pension Plan (optional enrollment, with financial contribution from Bradesco Organization) * Bradesco Viva Bem: Health, well-being, and quality-of-life program * Unibrad: Bradesco Corporate University * Fee Waivers: Special conditions across various products and services * Childcare or Nanny Assistance * Extended Paternity Leave (20 days) * Maternity Leave (180 days), including prenatal and postpartum support