Technician

Description

Job Summary: A professional responsible for the installation, operation, and maintenance of telecommunications systems and equipment, providing technical support while ensuring service quality and safety. Key Highlights: 1. Installation and repair of fiber optic networks (indoor and outdoor). 2. On-site technical support, clarifying doubts and presenting solutions. 3. Strict compliance with quality, safety, and environmental standards. **Job Description:** This is a professional responsible for installing, operating, and performing preventive and corrective maintenance on telecommunications systems and equipment. They are qualified to install and repair internet, TV, and telephony networks and equipment, among others. They provide technical support for customer and company equipment, troubleshoot failures, deploy cables and equipment, and comply with technical, quality, health, safety, and environmental preservation standards. Job Responsibilities: * Install, maintain, and repair fiber optic networks (indoor and outdoor). * Deploy cables and install equipment on poles, buildings, rooftops, ceilings, and towers, in accordance with technical and safety standards. * Respond to customer service orders, adhering to scheduled appointments and deadlines. * Perform technical diagnostics, identify faults, and implement corrections on networks and equipment. * Install and configure broadband internet, TV, and other solutions offered by the company. * Create user access accounts and configure networks according to technical standards. * Perform preventive and corrective maintenance on company and customer equipment. * Provide on-site technical support, clarifying doubts and presenting appropriate solutions to customers. * Record and close service requests with clear and objective information in internal systems. * Use corporate and operational tools and systems, in accordance with internal norms and procedures. * Operate company vehicles for travel and external service delivery. * Strictly comply with quality, occupational safety, PPE usage, and environmental guidelines. * Perform other duties related to the position as directed by the immediate supervisor.